Location: New Delhi, Delhi, India
Department: Retail Sales
Experience: 3+ years in luxury retail or customer service
Employment Type: Full-Time
About the Role
Join the iconic world of Christian Dior Couture as a Sales Associate and become a key ambassador of one of the most renowned fashion houses globally. You will deliver unparalleled customer service, nurture lasting client relationships, and contribute to the growth and elegance of our boutique in New Delhi.
This role offers a unique opportunity to immerse yourself in haute couture, craftsmanship, and luxury retail while curating exceptional experiences for our elite clientele.
Key Responsibilities
💼 Sales & Client Engagement
- Achieve individual and store sales targets consistently through client-centric service.
- Build strong client relationships, encouraging repeat business and referrals.
- Provide tailored fashion recommendations by understanding customer style and preferences.
- Drive client development through proactive outreach and follow-ups.
👗 Customer Experience
- Deliver personalized, luxury experiences aligned with Dior’s brand values.
- Manage client portfolios with detailed attention to customer preferences and purchase history.
- Support VIP clientele through one-on-one styling sessions and private appointments.
🛍 Boutique Operations
- Manage stock and inventory with precision, ensuring accuracy during transfers and stock-takes.
- Adhere to company cashiering, exchange, and repair procedures.
- Ensure visual merchandising standards are maintained per Dior guidelines.
📚 Product Knowledge & Brand Training
- Stay up-to-date with seasonal collections, brand heritage, and product specifications.
- Participate in regular training sessions and workshops.
- Explore cross-functional career paths in fashion styling, operations, and client management.
Candidate Profile
📘 Education & Qualifications
- Bachelor’s degree or higher in Business, Fashion, or related disciplines.
🧳 Experience
- Minimum 3 years of experience in luxury retail, client service, or high-end sales.
- Proven ability to deliver exceptional customer experiences.
🌟 Key Skills
- Strong interpersonal and communication abilities.
- Passion for fashion and luxury goods.
- Detail-oriented and able to multitask in a dynamic environment.
- Well-groomed, professional, and confident demeanor.
- Flexibility to work weekends, holidays, and extended hours as needed.
What are the key skills needed for success in this role?
Strong communication, client relationship building, attention to detail, and a deep passion for fashion and luxury products are essential for success at Dior.
Does the role involve training and career development opportunities?
Yes, Dior provides continuous learning through training programs, new collection briefings, and potential growth paths into fashion styling, management, and client development.
What kind of experience is ideal for this Sales Associate role at Dior?
Candidates should have a minimum of 3 years’ experience in luxury retail or client-facing roles, especially in fashion or high-end retail environments.