Restaurant General Manager Job In Colombo

We’re Hiring

Restaurant General Manager

We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.


Restaurant General Manager duties and responsibilities

  • Manage and oversee the entire restaurant operation
  • Deliver superior guest services
  • Ensure guest satisfaction
  • Plan and develop guest loyalty programs
  • Plan and develop the overall restaurant marketing strategy
  • Plan and organize restaurant operations
  • Organize and supervise shifts
  • Hire new employees
  • Train and evaluate staff performance
  • Coordinate communication between front of the house and back of the house staff
  • Respond efficiently to customer questions and complaints
  • Regularly review product quality
  • Organize and supervise marketing and promotional activities
  • Nurture a positive working environment
  • Estimate consumption, forecast requirements and maintain inventory
  • Manage restaurant supplies
  • Control costs and minimize waste
  • Successfully promote and publicize the brand
  • Implement innovative strategies to improve productivity and sales
  • Monitor operations and initiate corrective actions

Restaurant General Manager qualifications

  • 5+ years of experience as a Restaurant General Manager or similar role
  • Experience in customer service management
  • Extensive food and beverage (F&B) knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Degree in hospitality, restaurant management or related field
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Culinary school diploma or BS degree in Business Administration

Mr. Burger
📧 Please submit your resume to shrmrburger@gmail.com

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