Job Title: Program Manager – Cross-Functional Projects
Location: [Specify City or “India – Remote/Hybrid”]
Experience: 5–10 Years
Employment Type: Full-Time
About MediBuddy
MediBuddy is India’s leading full-stack digital healthcare platform, delivering 24×7 access to high-quality healthcare services. From online doctor consultations and lab tests to surgical care and wellness, we serve over 3 crore Indians and 700+ corporate partners. With a vast network of 90,000+ doctors, 7,100+ hospitals, and a presence in 16+ languages, we are bridging the urban-rural healthcare divide through innovation and technology.
Position Summary
We are looking for a Program Manager to lead complex, cross-functional initiatives across multiple departments. This high-impact, high-visibility role is ideal for someone who thrives in a fast-paced environment and enjoys solving operational challenges with strategic thinking and technology-enabled execution. The successful candidate will collaborate with senior leadership and cross-disciplinary teams to launch scalable solutions and ensure program success across our healthcare platform.
Key Responsibilities
🧩 Program Leadership & Execution
- Manage large-scale, cross-functional programs involving product, design, marketing, operations, customer care, and finance.
- Plan and execute end-to-end project cycles—establishing scope, goals, timelines, and deliverables.
- Drive operational excellence by aligning teams to clear objectives and measurable outcomes.
🔍 Problem Solving & Prioritization
- Break down complex problems into structured components.
- Prioritize high-impact issues and develop action-oriented roadmaps for resolution.
📊 Data-Driven Performance Management
- Define, monitor, and improve key performance indicators (KPIs) and category metrics.
- Analyze trends and formulate actionable strategies to optimize results.
💡 Stakeholder Collaboration
- Work closely with senior leaders to translate business needs into executable plans.
- Build and maintain strong relationships across internal teams and external partners.
🚀 Innovation & Continuous Improvement
- Support new initiative rollouts and ensure scalable execution.
- Drive impact through operational rigor and continuous iteration.
Requirements
✅ Experience & Qualifications
- 5–10 years of experience in project or program management roles, preferably in technology, healthcare, or consulting sectors.
- Bachelor’s or Master’s degree in Business, Engineering, or related field.
🛠 Skills & Tools
- Strong knowledge of project/program management methodologies (Agile, Lean, etc.).
- Advanced skills in MS Excel and working knowledge of SQL.
- Familiarity with performance evaluation, change management, and forecasting techniques.
🧠 Soft Skills
- Excellent communication, problem-solving, and interpersonal skills.
- Self-starter with a proactive mindset and ability to thrive in ambiguity.
- Analytical thinker with a results-driven and execution-focused approach.
Why Join MediBuddy?
- Make an Impact: Your work directly impacts millions of lives across India.
- Learn & Grow: Collaborate with best-in-class talent across technology, healthcare, and business.
- High Visibility: Work closely with top leadership and drive business-critical programs.
- Mission-Driven: Help transform healthcare accessibility and affordability through innovation.
Q1: What kind of projects will I be managing at MediBuddy?
You’ll lead strategic, cross-functional initiatives that span operations, technology, product development, marketing, and customer care—impacting real-time healthcare delivery and business growth.
Q2: Is SQL proficiency mandatory for this role?
Basic working knowledge of SQL is preferred to support data-driven decision-making, though deep expertise is not mandatory.
Q3: What makes this Program Manager role unique at MediBuddy?
You’ll work in a mission-driven environment with high visibility, driving scalable healthcare solutions for millions, while collaborating with top leaders and innovators.