Manager – Medical Services job in Ragama

Melsta Hospitals is seeking a highly skilled and experienced Manager – Medical Services to oversee and enhance our clinical operations while ensuring compliance with Joint Commission International (JCI) standards. This role is ideal for a healthcare professional with strong leadership skills and expertise in hospital medical services management.

KEY RESPONSIBILITIES

  • Oversee daily medical service operations, ensuring high-quality patient care and adherence to JCI/ACHSI standards.
  • Coordinate with consultants, doctors, nurses, and allied healthcare staff to optimize clinical workflows.
  • Implement and monitor hospital policies, clinical guidelines, and patient safety protocols.
  • Ensure compliance with JCI/ACHSI accreditation requirements and other healthcare regulations.
  • Manage doctor scheduling, medical staff performance, and strategic workforce planning.
  • Collaborate with senior management to drive continuous improvement in medical services.
  • Address patient concerns related to medical services and enhance overall patient experience.

QUALIFICATIONS & REQUIREMENTS

  • MBA/MSc in Medical Administration.
  • MBBS/MD or relevant medical qualification.
  • SLMC Registered Doctor with 3+ years of managerial experience in a hospital or healthcare setting.
  • Strong knowledge of JCI/ACHSI accreditation, hospital operations, and quality management.
  • Proven ability to implement patient safety initiatives and clinical efficiency improvements.
  • Excellent leadership, problem-solving, and communication skills.
  • Experience working with multidisciplinary teams in a fast-paced hospital environment.
  • Residence close to Ragama will be an added advantage.

Attractive package in par with the industry with other benefits will be offered.

HEAD OF HUMAN RESOURCES

Melsta Hospitals
No: 45 Mahabage Road, Ragama
📧 E-mail: career.health@melsta.com
📞 Tel: 0115 310 100

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