IT Helpdesk Technician

IT Helpdesk Technician

• Company website link – https://www.geolog.com

• Company name – Geolog Surface Logging DMCC

• Location – Dubai, United Arab Emirates

• Company Office local Address – Jumeirah Lake Towers, Dubai

• Country – United Arab Emirates

• Job Average Salary rate – AED 6,000 – AED 9,000 monthly

• Currency – AED

Job description

The IT Helpdesk Technician is responsible for the installation, configuration and maintenance of hardware and software of the remote Offices, providing end-user support to office staff as well as remotely to other offices worldwide. Position reports directly to Senior IT Helpdesk Engineer in Dubai.

Responsibilities include, but are not limited, to:

· Provides direct front line software and hardware support by the helpdesk platform.

· Configures new user workstation equipment, user accounts, corporate software.

· Updates and manage the IT asset inventory.

· Performs periodic maintenance on corporate client devices according to corporate policies.

· Support global implementations software/hardware.

· Coordinates with IT suppliers to meet Corporate IT requirements.

· Contacts periodically Branch offices to get feedback about any IT issue.

· Ensures implementation of global IT policies.

· Ensures issues are tracked, resolved in a timely manner.

· Documents procedures and implementations.

Excerpt from the official job listing

See full job description from the company website.

Job Summary

The IT Helpdesk Technician provides technical support, resolves hardware and software issues, manages user requests, and ensures smooth IT operations across the organization’s systems and networks.

About Us

Geolog Surface Logging DMCC is an international service provider specializing in surface logging solutions for the oil and gas industry. Headquartered in Dubai, the company delivers advanced geological and drilling data analysis to optimize well placement and performance. With a global presence and innovative technology, Geolog supports clients in achieving safe and efficient operations. Learn more at https://www.geolog.com.

Culture and Work Environment

We value teamwork, knowledge sharing, and accountability. Our work culture encourages technical innovation and continuous improvement, creating an environment where employees contribute meaningfully and grow professionally.

Why Work With Us

We provide opportunities to work with advanced technologies and global teams. Employees gain exposure to dynamic projects while developing technical expertise in a supportive and collaborative workplace.

Disclaimer

We aggregate publicly available job listings and link to the original source. We are not the hiring company and do not manage the recruitment process. Please apply only through the official careers website above.

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IT Helpdesk Technician job in Dubai with Geolog Surface Logging DMCC. Apply today for IT support jobs in UAE. Competitive salary, career growth, and global opportunities.